Last updated: July 2026 — James Wilson, Arbrookpt

Responsible Gaming

At Arbrook PT, we are committed to promoting safe and responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial hardship or distress. This page provides essential information about responsible gaming, resources, and support services available to all players in the UK.

What is Responsible Gaming?

Responsible gaming means gambling within your means and keeping the activity fun and controlled. It involves:

• Setting strict budgets and spending limits
• Only gambling with money you can afford to lose
• Keeping gambling separate from essential expenses like rent, bills, and food
• Taking regular breaks from gambling
• Never chasing losses
• Understanding that gambling outcomes are based on chance, not skill or strategy
• Recognising when gambling is becoming problematic

Responsible gaming is a shared responsibility between players and gambling operators. We encourage all our users to gamble responsibly and to seek help if they feel their gambling is becoming a problem.

Warning Signs of Problem Gambling

Problem gambling can develop gradually, sometimes without a person realising it. If you or someone you know experiences any of the following warning signs, it may be time to seek help:

• Spending more time and money on gambling than intended
• Constantly thinking about gambling or previous gambling experiences
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Experiencing anxiety or irritability when trying to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Lying to family, friends, or healthcare professionals about the extent of gambling
• Jeopardising relationships, employment, or educational opportunities due to gambling
• Borrowing money or accumulating debt to fund gambling
• Failed attempts to control or reduce gambling

Player Protection Tools

Deposit Limits

Setting deposit limits is an effective way to control your spending. Most licensed UK casinos allow you to set daily, weekly, or monthly limits on the amount of money you can deposit. Once a limit is set, you cannot exceed it during that period. We encourage all players to use this feature as part of their responsible gaming strategy.

Self-Exclusion

Self-exclusion allows you to voluntarily ban yourself from accessing gambling services for a predetermined period, typically ranging from a few weeks to several years. During self-exclusion, you will not be able to log into your account, and the operator will not contact you with promotional offers. Self-exclusion is a powerful tool for those who feel they need a break from gambling.

Age Verification and 18+ Policy

All users must be 18 years of age or older to gamble at Arbrook PT. We have strict age verification procedures in place to ensure that minors cannot access our services. It is illegal for anyone under 18 to gamble in the United Kingdom, and we take this responsibility very seriously.

Support and Helpline Numbers

If you are struggling with problem gambling, free and confidential support is available:

• GamCare: 0808 8020 133 (Free helpline, open 8am–midnight daily) — www.gamcare.org.uk
• BeGambleAware: Information and support resources available at www.begambleaware.org
• Gamblers Anonymous: 020 7384 3040 — www.gamblersanonymous.org.uk — Peer support group meetings across the UK
• National Problem Gambling Clinic: 020 7054 2000 — Specialist NHS treatment service

These organisations offer confidential support and are not affiliated with any gambling operator. They can provide counselling, advice, and information to help you or a loved one regain control.

Our Commitment

Arbrook PT is dedicated to providing a safe gambling environment. We comply with all UK Gambling Commission regulations and continuously review our responsible gaming measures to ensure player protection.